Effective date: January 1st, 2025
At Energy Flow Center, we are committed to delivering high-quality energy solutions as efficiently as possible. We offer shipping throughout the United States and internationally, using trusted carriers and fulfillment partners.
Shipping Coverage:
- Domestic Shipping (U.S.): Available to all U.S. states and territories.
- International Shipping: We ship to most countries worldwide. Delivery times and shipping fees may vary based on location and chosen carrier.
Free shipping offers apply exclusively to orders shipped within the United States. International orders are not eligible for free shipping, even if labeled as “Free Shipping.”
Order Processing:
- Orders are processed within 2–5 business days, only if products are in stock.
- If a product is not available in stock, we will contact you to:
- Share the updated estimated delivery timeline
- Offer a full refund if the new timeline is not acceptable to you
- Proceed with the order as-is if no response is received within a reasonable time
To expedite shipping and improve delivery times, some orders may be fulfilled directly by our manufacturers or third-party partners. This helps ensure timely deliveries and better product availability.
Shipping Costs & Duties:
- Shipping rates are automatically calculated at checkout based on weight, size, and destination.
- We partner with carriers such as USPS, FedEx, UPS, and global logistics services.
Energy Flow Center is not responsible for any customs duties, import taxes, or additional fees incurred at the destination. These costs are the sole responsibility of the customer.
Tracking & Customer Support:
Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking to activate.
For assistance with shipping, international arrangements, or special delivery requests, contact our support team at [info@energyflowcenter.com].
